EngageX Agenda

What’s on the agenda for EngageX? We're doing things a little bit differently this year—

June 15th will feature keynote speeches and breakout sessions from customers and industry experts, sharing their perspectives on key trends and insightful strategies to get the most out of your business.

On June 16th, we’ll continue the conversation with customer roundtables and deep dives led by Bullhorn Marketplace partners and Bullhorn product experts, highlighting actionable takeaways you can start using right away.

Tuesday, June 15, 2021

11:00 - 11:30 ET

General Session
Art Papas Keynote: The Digital Revolution
Art Papas, Bullhorn Founder and CEO, will provide an overview of key trends in staffing with a deep dive into digital staffing and automation and the opportunities for staffing firms in the next decade. This keynote is the highlight of EngageX - don't miss it!
Speakers

Art Papas

Bullhorn

11:30 - 12:15 ET

General Session
Vision for Innovation
Join Matt Fischer, President and COO, and Jason Heilman, SVP of Product - Automation and AI, for the Bullhorn Vision for Innovation presentation, which showcases both the immediate roadmap and aspirational advancements in Bullhorn’s product lineup to help you drive better engagement, productivity, and growth. Matt will share Bullhorn’s strategic vision for helping companies continue to innovate, differentiate, and stay ahead of the competition.
Speakers

Matt Fischer

Bullhorn

Jason Heilman

Bullhorn

1:00 - 1:40 ET

Breakout Sessions
Talent Acquisition Models: Staying Competitive Amidst Changing Client Needs
Track: Industry
Staffing is an industry that is immune to inertia - it never stays still. As client needs and expectations around their workforces of the future evolve based on economic and structural changes, how can staffing agencies arm themselves to diversify and meet this moment? Will direct sourcing prove to be a viable and popular option among large buyers of labor? And will online staffing platforms present a legitimate threat of disintermediation to staffing firms? Amidst these changing models, how can staffing firms stay competitive and deliver differentiated value? Led by Staffing Industry Analysts’ Ursula Williams, this panel will explore the changing needs and preferences of large buyers of labor, and discuss how upending the "traditional" staffing business model can help agencies be more future-proofed and profitable.
Speakers
Automation - How It Changes the Game for Candidates and Clients
Track: Tech in Practice
By now the benefits of digitization of your firm’s data and automation of processes such as candidate outreach and engagement are clear, but did you know that automation can also be game-changing for business development? You can automate any aspect of your full recruitment lifecycle, and you can do it using Bullhorn solutions that all seamlessly integrate to create a unified experience for your recruiters, salespeople, and ops teams. Mark Hummel, a Bullhorn automation expert, will profile several use cases for process automation using solutions like Herefish and Bullhorn VMS Sync. Tune in to see how you can save time and increase profitability using Bullhorn’s automation solutions.
Speakers

1:50 - 2:30 ET

Breakout Sessions
Automation Best Practices: Lessons from the Leaders
Track: Industry
Automation has become table stakes for improving operational and delivery efficiency, and while the benefits of automating aspects of the candidate experience are well known, there are also numerous gains to be made from internal process automation as well as automation to advance business development. What aspects of the end-to-end recruitment lifecycle can be automated, what automation technologies are yielding the greatest ROI, and what are some lessons learned from leaders who have invested in these solutions? Join Bullhorn's Keith Weightman as he convenes a panel of recruitment leaders to discuss best practices for automation as well as key considerations in future planning.
Speakers
From Vision to Reality - A “Start-to-Finish” Platform in Practice
Track: Tech in Practice
Bullhorn One unifies business processes from across your entire recruiting lifecycle into a single, streamlined workflow—but what does that start-to-finish workflow look like in practice? In this session, Mitesh Ashar, SVP Product Management at Bullhorn, and Russ Danford, VP - Strategic Technology at MATRIX Resources will discuss MATRIX’s journey on Bullhorn One. This session will cover MATRIX’s decision to move to Bullhorn One and subsequent implementation, using Bullhorn One for risk mitigation, expected process improvements and efficiencies from using Bullhorn One, and how Bullhorn One can elevate the candidate experience .
Speakers

2:40 - 3:20 ET

Breakout Sessions
Understanding the Future of the On-Demand Labor Market
Track: Industry
The on-demand labor market is now understood to be a key component of any labor strategy. However, too few people understand the market and even fewer have incorporated recruiting strategies to be an on-demand employer of choice. Best Selling Author of The End of Jobs, and founder of the largest enterprise software for on-demand, WorkMarket (acquired by ADP), Jeff Wald, walks through the past, present and future of on-demand. You will learn the facts, dispel the myths and hear some practical advice to recruit and maintain this vital part of your labor force.
Speakers
Introducing a Breakthrough in Candidate Experience: Bullhorn Connect
Track: Tech in Practice
We’ve long known that it’s a candidate’s market - whether job order volumes are high or low. You’ll always need a candidate nurture strategy to engage passive talent and keep them in your corner, but what about the more active elements of candidate experience, where they engage with your company directly? Enter Bullhorn Connect, a breakthrough candidate self-service portal that puts the workers in charge of their own destinies, and puts the goodwill and loyalty into your company’s brand. Jason Heilman, SVP of Product at Bullhorn, will discuss this incredible new offering and profile an aggregate case study that showcases just how powerful it can be for your business.
Speakers

3:30 - 4:10 ET

Breakout Sessions
The Ever-Evolving Staffing M&A Landscape and What It Means for Your Business in 2021
Track: Industry
Despite an unprecedented economic environment, there were 85 M&A transactions in the U.S. staffing industry in 2020, only 14 of which were by publicly traded companies, and with increased optimism for 2021, all eyes are on firms’ exit strategies. How will the deal landscape evolve this year, and how have transaction multiples been affected by the pandemic? For highly acquisitive companies, what are some key planning considerations, and what are some key challenges and pitfalls to consider in pathing a profitable exit? Join Bullhorn’s SVP of Business Development and Alliances, Nina Eigerman, as she convenes a panel of three esteemed leaders who can discuss their experiences with and projections for staffing M&A, including Mahfuz Ahmed, CEO of Disys, and David Schwartz, Partner at Harvest Partners.
Speakers
What's in Your Tech Stack?
Track: Tech in Practice
How do you scale your staffing operations through increased productivity facilitated by a full technology ecosystem? Is it true that staffing companies of tomorrow will actually be technology companies that do staffing? This panel of seasoned technology leaders, led by Bullhorn’s Jennifer Hartenbach, will focus on strategies for navigating internal and external obstacles to scaling large technology implementations, and creative ways for utilizing and incorporating a variety of ecosystem technologies that are complementary to Bullhorn, such as Marketplace partners.
Speakers

4:20 - 5:00 ET

Breakout Sessions
Future Forward: Growing Your Business Post-Pandemic
Track: Industry
The pandemic has laid bare numerous easily disrupted workflows and processes and spurred companies to rapidly invest in solutions to advance their digital transformation efforts. Some sectors took an extreme hit during lockdown and others saw such spikes in demand that it was hard to keep up - either way, everyone was affected in some capacity. Now that the acute phase of the pandemic is hopefully behind us, how do staffing businesses plan for the future? What are the investments they should consider making given how the market has changed and the processes and resources they need to put in place to grow their business post-pandemic? In this session, Bullhorn's Kendra Cato will convene a panel of leaders to discuss how the market has shifted for large buyers of labor, and subsequently, for the staffing firms that deliver talent, and how they're navigating new business opportunities.
Speakers
Achieving Success With Salesforce, An Insider Perspective
Track: Tech in Practice
Bullhorn’s dedicated team of Salesforce consultants have helped some of the largest agencies in the world digitally transform with Salesforce. In this session, Jeff Neumann, VP of Product Marketing, and members of the Salesforce consulting team will share first hand experiences, best practices, and key considerations that can help you achieve the same success with the Salesforce platform.
Speakers

5:10 - 5:40 ET

General Session
Keynote Address with Guest Speaker Cheryl Cran
The trajectory and demographics of the workforce have changed dramatically in the past 18 months, and everything we thought we knew about where the labor market in the United States was headed is now open to debate. What we do know, however, is that candidates' reliance on technology has accelerated, remote work is a more feasible reality than anyone anticipated, and the future of the work is as exciting as it is complex. Join Cheryl Cran, workforce futurist, to discuss her vision for what the future of work will look like, and how you can prepare for it today.
Speakers

Cheryl Cran

Wednesday June 16, 2021

11:00 - 11:40 ET

Breakout Sessions
Everything You Didn’t Know You Could Do with Herefish
Track: Deep Dive
Whether you are new to Herefish or a seasoned pro, this session is not to be missed. Hosted by Bullhorn’s recruitment automation experts, Billy Davis, and Ben Carter, this deep dive product session will cover off all things you probably didn’t know you could do with Herefish, including internal surveys, automating candidate record creation, replicating best practices throughout your entire business, dynamic knock-out questions to automatically sift through job applications, and more! Our automation use cases are limitless, but one thing is for sure; you’ll leave this session with fresh ideas on how to apply recruitment automation to your firm’s strategy. This will be an advanced level session so be prepared to take notes!
Speakers
Sourcebreaker: A Data-Driven Approach to Winning Business Development
Track: Partner Roundtable
Since the COVID crisis started, the lifecycle of a job has dropped from 31 days to 14. The number of applicants, however, has doubled in most industries. Adding a further layer of complexity is the fact that many sectors are once again confronted with a skills shortage or disconnect, making it even more difficult to wade through numerous applications to find the talent that actually best fits an open job order. How do you navigate this new reality and get the best applicants in front of your client in an era of increasing competition and fewer internal resources?
Checkr: How the Rise of Signup Culture is Changing Staffing
Track: Partner Roundtable
Staffing is in flux now more than ever. Consumer companies have conditioned the world to expect instant results—whether that’s a video on your phone in one click, a rideshare at your door in five minutes, or a red dress delivered to your mailbox in two days. This is the rise of signup culture, and we’re already seeing a shift in how people are taking this same approach to their work. Applying for a job will become more and more like signing up for a job. Weeks-long or days-long processes will get compressed further and further. The goal for staffing agencies will be to—whenever possible—make the job hunt as easy as signing up for an Instagram profile. That means that forward-thinking agencies are implementing daily pay, next-day hiring and online staffing marketplaces so that they’re placing candidates at all hours of the day. Our roundtable will cover: why the rise of signup culture is transforming staffing agencies, what the top staffing are innovators saying about signup culture, what signup culture means for your business, and what you can do in response to be more resilient than ever.

11:50 - 12:30 ET

Breakout Sessions
Bullhorn ATS & CRM - The Latest and Greatest
Track: Deep Dive
Bullhorn ATS & CRM streamlines candidate management from sourcing to submittal, and the product team is always hard at work rolling out updates to improve your workflow. Join Aakash Patel, Principal Product Manager at Bullhorn, to deep-dive into the newest features since last year’s EngageX, including Data Mirror 8, Company Ownership, Google Analytics Enablement, and more.
Speakers
Kyloe: Buying or Selling? What It Means For Your Tech Stack…
Track: Partner Roundtable
When business change requires system change it can be a major job. Some companies underestimate the impacts that acquiring a company will have on their tech stack. And for others who go in with eyes wide open, managing this change can still feel like a daunting task. Hosted by Bullhorn specialists Kyloe Partners, this roundtable will break down the things you need to focus on for reconciling your acquired tech stack into four key areas: process review, data migration, user training, and Marketplace partners. Join our panelists as they discuss how they’ve ensured success post-acquisition in real-world scenarios. This is the ideal opportunity to learn from your peers and industry experts so that you can manage the potential impacts of M&A on your company’s tech stack.
Textkernel: Myth-Busting AI - Key Learnings For Staffing Firms
Track: Partner Roundtable
AI has gone mainstream. Workflow automation, semi-automated sourcing, Chatbots, Texting bots and more are already part of the Bullhorn ecosystem. And if 2020 taught us anything, digital transformation and AI are becoming more strategically important for staffing firms of all sizes. The question now is: what AI strategy will work for your business? This session will help you separate fact from fiction so you can walk out with concrete and actionable tips from early-adopter staffing firms, as well as the marketplace suppliers working to improve AI for all. Attendees will walk away from the roundtable with a better understanding of: the most important strategic considerations that you need to tailor to your organization, how to take AI-powered technology from theory into a workable vision and action plan for smaller IT teams (and budgets), the myths and potential pitfalls you can and should avoid, designing an AI-based sourcing and candidate processing workflow that fits your organization., and what new AI-powered options will be available in the next 2 to 5 years.

12:40 - 1:20 ET

Breakout Sessions
Speeding Time-to-Revenue with Bullhorn Onboarding365
Track: Deep Dive
Bullhorn Onboarding365, seamlessly integrated into the Bullhorn ATS, helps operations teams deliver an incredible candidate onboarding experience through powerful automation while also speeding time-to-revenue by eliminating manual paperwork - helping them win in a changing and increasingly competitive talent landscape. With Bullhorn Onboarding365, agencies can deliver a branded and easy-to-use candidate experience, resulting in faster onboarding completions, fewer drop-outs, and more on-time starts. The mobile-friendly product enables candidates to efficiently complete online paperwork on-the-go, without having to follow complicated instructions or repeatedly enter the same data - increasing satisfaction and decreasing frustration. Join Tamar Epstein, VP of Product Management at Bullhorn, and Nicole Graf, Director, Solutions Delivery & Change Management at solution consulting partner Sixcel, to learn more about this brand new offering by Bullhorn.
Speakers
cube19: How a Data-Driven Culture is Providing the Ultimate Competitive Edge for Large Staffing Companies
Track: Partner Roundtable
How a data-driven culture is providing the ultimate competitive edge for large staffing companies Creating and maintaining a culture of fast, confident, data-led decision-making is one of the most significant technological challenges for staffing companies, but one which, when solved delivers arguably the greatest value. Therefore, it is no surprise that data-driven staffing leaders actively implement business intelligence platforms that can handle the demands and complexities that come with analysing a vast amount of staffing data to derive business insights. Join cube19 founder Dan McGuire and his expert panel to discover: How well-known brands including Soliant Health solved their next greatest data challenge – automating the delivery of real-time insights to every desk in the business What data-driven playbooks can turbo-charge new business performance Why large Bullhorn customers are opting to purchase desk-level reporting automation from the Bullhorn Marketplace rather than build themselves.
Daxtra: Make Your Marketing Spend Count with Better Results
Track: Partner Roundtable
For every second spent completing a manual admin task, time is lost which could have been spent interviewing candidates. For every view burned on a job board, candidates are lying untouched in your database. For every candidate placed, several more were viewed on job boards but never made it into your database. As recruiting evolves you need to be aware of the advantages automation can bring to your business. How is your marketing budget going to deliver the results your business needs? Understanding how recruitment automation fits into your business workflows will help you make valuable decisions that will drive a better return on your recruitment marketing dollars. Our roundtable will cover: what successful firms are using in their tech stacks to get the most out of Bullhorn, the strategies top recruitment firms are using to increase efficiencies, how you can get the most value from your job board spend, and how you can leverage job board performance metrics and tracking for future success Gain best practices for optimizing your recruitment marketing budget and planning a successful strategy in our roundtable: Make your marketing spend count with better results.

1:30 - 2:10 ET

Breakout Sessions
Making the Complexities Pay and Bill Work for You with Bullhorn One
Track: Deep Dive
If every timesheet didn’t require adjustment, every invoice was sent in the correct format, and rates were updated well in advance of payroll, pay and bill would be a breeze. But that’s not how pay and bill works—at least not in staffing. Enter Bullhorn One - a platform built for the real world, but easier to navigate! Join our product deep dive to learn how to eliminate the need to create ‘special batches’ every time you need to make timesheet adjustments, update invoice details on the fly to get that invoice in compliance with whatever your client has thrown your way, and speed up and increase accuracy for rate card changes by eliminating duplicative, manual steps. Bullhorn Pay & Bill gives your team the tools they need to react to the latest changes, no hoop jumping required...right alongside your Bullhorn ATS. Join us and learn how we can help you RUN AS ONE.
Speakers
Newbury: Winning the VMS Race with One-Touch Submittals
Track: Partner Roundtable
MSP and VMS business is a core part of the staffing industry and continues to grow in terms of adoption and utilization by our customers. Research shows a bias that the first 2-3 candidates submitted for a job order will likely be the ones hired. This necessity for speed is only increased in the VMS/MSP space where you are competing with many highly qualified staffing firms. The success in time to submittal is no longer measured in days or hours; it is now measured in minutes. In this session we will discuss how to utilize the VMS Sync and Herefish tools from Bullhorn to integrate and automate your Order to Submittal process. This best practice will result in a low-touch, high-speed process that will deliver submittals to your MSP/VMS orders in minutes and free your recruiters and account managers to focus on more high-value activities.
CloudCall: Can Rec Tech Improve Our Emotional Intelligence?
Track: Partner Roundtable
The World Economic Forum ranked emotional intelligence as one of the most important skills to have by 2025. It’s also reported that it is responsible for 58% of professional success. In fact, for each percentage-point increase in EQ, a person can add $1,300 to their annual salary. There’s a clear correlation between high EQ and your top billers. In a world that’s becoming more AI driven our panel looks at the relationship between the rise of AI and how that can affect our EQ. The big bang of Artificial Intelligence is here, and this roundtable will ask and answer the following questions: how will automation transform businesses , what is sentiment analysis and what can it help recruiters achieve, what impact will transcription technology have on EQ, and how does emotional intelligence improve business development?

2:20 - 3:00 ET

Breakout Sessions
An Ideal Match - Leveraging the Benefits of Using Bullhorn on Top of Salesforce
Track: Deep Dive
For customers who are looking to leverage the power of the Salesforce platform but need a solution built for the staffing industry, look no further - meet Bullhorn for Salesforce. A combination of data modeling, workflows, business logic, and staffing microservices come together in a managed package delivered on the Salesforce platform, all to help you compete and win. Our product deep dive will cover: how you can get deeper insights into your business with Salesforce and Bullhorn, how to leverage powerful Search & Match functionality to build and nurture talent pipelines, how you can have automated and configurable order workflows for each of your business lines, and how to extend your differentiation by building on top of Bullhorn for Salesforce.
Speakers
Prism + Sixcel: Candidate Engagement - Beyond Recruiting
Track: Partner Roundtable
Most firms focus on the pre-placement experience when they think about Candidate Engagement - how to get more candidates to apply and to stay active even if they aren't on assignment. That's important, but don't neglect the candidate experience once a candidate is on assignment. The interactions your candidates have with your firm while they are on assignment have a direct impact on their length of assignment and on redeployment - and also a significant impact on your operational costs. Ask yourself - are you looking at candidate experience holistically? How valued a candidate feels is contingent on how smooth the onboarding process is, how quickly and accurately they get paid, and their speed and quality of redeployment. Beyond the candidate's recruiting experience, how good is your operational experience? This roundtable will discuss the operational life-cycle of the candidate in your process from onboarding to payroll/HR. Specifically, this roundtable will cover: best practice onboarding strategies to ensure a smooth experience for candidate and client; how leading edge firms are automating components of onboarding to make the experience more human and connected; the intricacies of payroll; what it looks like to get it right, and the cost of getting it wrong; and candidate experience trends for candidate retention; specific actions that will improve redeployment rates and candidate NPS while reducing costs
Broadbean: A Needle in a Haystack - Technology-Assisted Talent Management
Track: Partner Roundtable
Since the COVID crisis started, the lifecycle of a job has dropped from 31 days to 14. The number of applicants, however, has doubled in most industries. Adding a further layer of complexity is the fact that many sectors are once again confronted with a skills shortage or disconnect, making it even more difficult to wade through numerous applications to find the talent that actually best fits an open job order. How do you navigate this new reality and get the best applicants in front of your client in an era of increasing competition and fewer internal resources? Join our roundtable to discuss performance advertising strategies that generate high ROI, automating job distribution for efficiency and better results, using technology to help your recruiters select the best applicants before your competition , and how to handle a high volume of applicants without hurting your candidate experience.