Agenda

Healthcare staffing has experienced large market shifts in the past few years: normalization, increased client requirements, and heightened provider burnout. But with those challenges, innovations that automate and streamline processes like credentialing have emerged. All to help firms continue increasing their operational efficiency to make it easier for providers to work with them while delivering positive client experiences.

How can today’s healthcare firms leverage the newest innovations and set themselves up for success? Join this Tech Talk, led by Bullhorn Healthcare product experts, to explore the recent updates to our healthcare staffing solution, see an early look at the product roadmap for the year ahead, and get insights into maximizing ROI.

In this session, you’ll see:

• Bullhorn Healthcare product updates from 2023, especially for compliance and VMS automations
• The product roadmap for Bullhorn Healthcare for 2024 and beyond
• Best practices to make the most of your tech stack

The session is most relevant for:

• Industry: Healthcare
• Product: Bullhorn Healthcare
• Role: C-Suite leaders, managers, recruiters/end users

In today’s climate, there is a premium on agility, resilience, and flexibility. A flexible platform can help you open new markets and build a better technology stack. By leveraging and extending core Salesforce functionality, Bullhorn solutions for Salesforce bring to market the best recruitment-specific integrations, analytics, and dashboards and the deepest understanding of how the Salesforce ecosystem can extend to add value, performance, and efficiency.

To highlight the latest developments to our Bullhorn solutions for Salesforce, join us for a comprehensive Tech Talk, where product leaders will walk through all of the updates and features we released in 2023 and provide you with a first look at what’s to come in 2024.

In this session, you’ll see:

• The updates we made to Bullhorn for Salesforce in 2023
• The roadmap for Bullhorn for Salesforce in 2024 and beyond

The session is most relevant for:

• Industry: Healthcare, Light Industrial, Professional
• Product: Bullhorn for Salesforce
• Role: C-Suite leaders, managers, recruiters/end users

Bullhorn research over the past two years has shown that the staffing firms that excel despite a tough market are those that continue to push their technology strategy forward. With a steady stream of innovative technologies coming to market, building your tech stack and evolving your technology strategy is a constant work in progress.

Join us for an extended, 75-minute Tech Talk that will set you up for a productive experience at Engage Boston this year. We will share guidance on how to evaluate and evolve your technology strategy as a series of Marketplace Partners share powerful examples of successful technology adoption, improvement, and ROI.

In this session, you’ll learn about:

• Best practices for building and maximizing your tech stack
• Real examples of how Bullhorn Marketplace partners solve common problems
• Next steps for learning more about Marketplace solutions at Engage

The session is most relevant for:

• Industry: Healthcare, Light Industrial, Professional
• Product: Bullhorn Platform
• Role: C-Suite leaders, managers

As the staffing landscape constantly shifts, data has become essential for making informed decisions and achieving success. Unlocking the hidden insights within your data empowers you to optimize operations and stay ahead of the competition.

Join us for a Tech Talk with Bullhorn Analytics experts to see the newest product updates and hear what’s to come in 2024. If you’re not already leveraging Bullhorn Analytics, now is the time. And if you’re a current Analytics user, this session will show you the latest innovations you should be using to maximize ROI and get the most insights about your business.

In this session, you’ll see:

• Key updates to Bullhorn Analytics released in 2023
• The Bullhorn Analytics roadmap for the year ahead, including the role of Data Hub

The session is most relevant for:

• Industry: Healthcare, Light Industrial, Professional
• Product: Bullhorn Analytics
• Role: C-Suite leaders, managers, recruiters/end users

Bullhorn Automation has unlocked unparalleled efficiency gains for our user base and has helped accomplish over one billion tasks. Our data shows that using Automation can increase redeployment by 53%, and our GRID Industry Trends Report confirms that top-performing firms (those that saw year-over-year revenue growth of 10% or more) are using Automation to get ahead.

With so much momentum behind our Automation product, staying current on the latest features is crucial. In this Tech Talk, hear from our Bullhorn Automation product team as they highlight the newest updates and preview the roadmap for the year ahead and beyond.

In this session, you’ll see:

• Recent updates to Bullhorn Automation and how you can use them right away
• The product roadmap for Bullhorn Automation, including our exciting long-term vision

The session is most relevant for:

• Industry: Healthcare, Light Industrial, Professional
• Product: Bullhorn Automation
• Role: C-Suite leaders, managers, recruiters/end users

As staffing firms work to overcome economic uncertainty and increased demands from clients and talent, it’s never been more important to ensure your operations and billing processes are solid.

Enter Bullhorn One and its Pay and Bill capabilities, which are helping our customers maximize efficiency, improve margins, and scale their businesses. Join us to hear Bullhorn product experts recap the latest middle office features added to Bullhorn One, showcase the roadmap, and paint a vision for the future of our Pay and Bill product.

In this session, you’ll see:

• The most recent updates to our Pay and Bill functionality in Bullhorn One
• What the Product team has planned for Bullhorn One in 2024, along with their vision for the next few years

The session is most relevant for:

• Industry: Light Industrial, Professional, Healthcare
• Product: Bullhorn One, Pay & Bill
• Role: C-Suite leaders or managers, operations and billing team members

Implementing new technology can be a complex process that involves multiple stakeholders, a host of end users, and critical business goals. This panel discussion will dive into the practical world of implementing Bullhorn’s Salesforce-based solutions, offering invaluable advice from a panel of experts. Seasoned Salesforce implementation pros will share their practical hints, tips, and experiences to guide you through the process, help you avoid common pitfalls, and ensure a smooth, successful implementation.

In this session, you’ll see:

• Steps you can take to prepare your team for a technology implementation
• Examples of how other Bullhorn for Salesforce customers have approached implementation
• Tips for navigating change management and getting leadership buy-in

The session is most relevant for:

• Industry: Healthcare, Light Industrial, Professional
• Platform: Bullhorn for Salesforce
• Role: C-Suite leaders, managers

Session flow [Sample Included]

• Session introduction [Moderator] ~5 minutes
• Panelists introductions [Panelists] ~5 minutes
• Panel discussion ~30 minutes
• Closing remarks ~5 minutes

At Engage Boston 2023, we introduced the concept of leveraging the power of artificial intelligence (AI) for things like drafting messages and pitching candidates. Now, we’re turning hype into reality by embedding AI directly into the Bullhorn ATS, putting AI in the hands of recruiters exactly where and when they need it.

Bullhorn’s suite of AI capabilities, Copilot, will transform how you find, engage with, and place candidates. Join us for a Tech Talk with our AI product experts to see the latest AI innovations and learn how you can use AI to improve the entire recruitment process.

In this session, you’ll see:

• Bullhorn’s newest solution, Copilot, including generative AI and our new Sourcing AI functionality
• The Copilot roadmap for 2024 and beyond

The session is most relevant for:

• Industry: Healthcare, Light Industrial, Professional
• Product: Bullhorn Copilot, Sourcebreaker by Bullhorn
• Role: C-Suite leaders, managers, recruiters/end users

Our survey of 1,000+ global contingent workers revealed that 62% of talent abandoned a promising opportunity with a staffing firm because the hiring process was cumbersome. Investing in consumer-grade experiences across the entire candidate journey isn’t a “nice to have” anymore, its a “must have” for the agency of tomorrow. UX design, business process automation, and a dedication to talent funnel optimization will be the keys to keeping talent excited and engaged.

Join us for a Tech Talk centered around Bullhorn’s Talent Platform and see how the latest innovations will help you build a brand that talent want to work with.

In this session, you’ll see:

• Why talent experience is so important in today’s world of work
• The updates we made to the Talent Platform in 2023
• A look ahead at the Talent Platform roadmap for 2024

The session is most relevant for:

• Industry: Healthcare, Light Industrial, Professional
• Product: Bullhorn Talent Platform
• Role: C-Suite leaders, managers, recruiters/end users

Interested in seeing the latest updates we’ve made to the Bullhorn ATS/CRM? We’re constantly updating the Bullhorn Platform to ensure it meets all of our customers’ needs, and we want you to make the most of the capabilities available to you.

Join us for a Tech Talk with the product experts behind the Bullhorn platform to learn more about the features we launched in 2023 and what’s coming in 2024! We’ll cover our core ATS and CRM capabilities, our compliance investment, as well as our vision for search and how we’re leveraging AI.

In this session, you’ll see:

• All the latest updates to the Bullhorn ATS & CRM
• The features and updates we plan to release in 2024 and beyond

The session is most relevant for:

• Industry: Healthcare, Light Industrial, Professional
• Product: Bullhorn ATS, Bullhorn CRM
• Role: C-Suite leaders, managers, recruiters/end users

With the explosive growth of generative AI in the business world in general and the recruitment industry specifically, the potential for generative and other forms of AI to transform key business processes in our industry is nearly limitless. 

Join executives from Bullhorn and Salesforce to learn more about their visions for AI and how customers of Bullhorn solutions on the Salesforce platform can best take advantage of both. 

In this session, you’ll hear:

• Insights from Salesforce on leveraging AI during the recruitment process
• Best practices from Bullhorn and Salesforce experts on how to combine the power of AI with their proven solutions

The session is most relevant for:

• Industry: Healthcare, Light Industrial, Professional
• Platform: Bullhorn for Salesforce
• Role: C-Suite leaders, managers

In an ideal world, every choice you make for your business is informed by data, every action backed by insights, and every outcome optimized for success. 

In reality, the data you need to inform these choices are dispersed across multiple solutions. How can you build a data strategy – and tech stack – that allows you to access and apply critical business insights?

Join us for a practical session on building a tech stack that supports smart decision-making. Discover the tools and strategies that help staffing agencies collect, analyze, and use data effectively. Whether you’re tech-savvy or new to data analytics, this session will equip you with actionable tips from staffing firms who are already seeing results.

In this session, you’ll see:

• Tips to build your data strategy from the ground up
• Actionable strategies for building a tech stack with data strategy in mind
• Real examples of tools being used by staffing industry leaders to make data-driven decisions

The session is most relevant for:

• Industry: Healthcare, Light Industrial, Professional
• Platform: Bullhorn (native)
• Role: C-Suite leaders, managers, back office/operations team members

Managing the complex compliance process shouldn’t be a balancing act between accuracy and the need to deliver a seamless experience for your candidates and clients. From staying up-to-date with relevant regulations to maintaining compliance with complicated client contracts, staffing firms need to employ specific strategies to ensure they’re set up for success from candidate and client onboarding to everyday operations.

Join this session to dive into the unique challenges and opportunities of compliance in the staffing industry. You’ll hear from staffing leaders on how to create an onboarding experience that helps engage and retain top talent while ensuring your team is able to stay up-to-date with and manage compliance from start to finish.

In this session, you’ll see:

• Best practices to ensure compliance without sacrificing agility and speed
• Strategies to ensure your team can keep up with complex compliance requirements

The session is most relevant for:

• Industry: Healthcare, Light Industrial, Professional
• Platform: Bullhorn (native)
• Role: C-Suite leaders, managers, back office/operations team members

In our survey of 1,400+ staffing professionals, 59% of firms said they’re focused on client relationships this year, either winning new clients or strengthening existing relationships. 

What are firms that are highly successful at winning new business doing differently? They are 3x as likely as average to use self-service technology tools and 44% more likely to have automated new lead engagement and rank this as their most valuable automation tool.

Keep up with the top performers. It’s time to ditch the old-school tactics and embrace a smarter, more strategic approach to winning new business. 

During this session, we’ll equip you with actionable insights and proven playbooks to combine best practices with a technology platform powered by automation and analytics, so your team can take their business development to the next level and find success, regardless of market conditions.

In this session, you’ll see:

• How to leverage specific technology tools at each stage of the business development process
• A playbook for ensuring your team is finding, engaging with, and nurturing client relationships at scale

The session is most relevant for:

• Industry: Healthcare, Light Industrial, Professional
• Platform: Bullhorn (native)
• Role: C-Suite leaders, managers, recruiters, salespeople, account managers

Artificial intelligence has taken the world by storm in recent months, catapulted by the release of generative AI platforms like ChatGPT. But it’s no longer just a buzzword or fad; it’s here to stay, and staffing firms need to prepare their teams, business, and tech stack to get the most out of AI.

But what does preparing for AI actually mean, and where should you start? How should you leverage things like automation and reporting to prepare your entire organization for AI? How can your team move beyond the hype and start to see AI as something that can really make a difference? 

We’ll break it all down in this informative and actionable breakout session, highlighting the steps you can take right now to set your business up for long-term AI success. 

In this session, you’ll see:

• Steps you can take to prepare your internal systems for AI, starting with data hygiene
• Examples of how other staffing firms handled change management on the path to AI
• Best practices for setting policies for AI governance, risk management, and adoption
• Use cases for applying AI technology directly into your staffing workflows

The session is most relevant for:

• Industry: Healthcare, Light Industrial, Professional
• Platform: Bullhorn (native), Bullhorn for Salesforce
• Role: C-Suite leaders, managers

Securing top talent is on everyone’s mind in the staffing industry. With a consistent talent shortage and more competition than ever, staffing firms need to get creative to stand out to the modern candidate. 

In our survey of 1,000 contingent workers, 68% said they would work with their staffing firm again. Positive experiences at each stage of the recruitment lifecycle, from initial search to onboarding, can improve candidate loyalty by as much as 57%, offering firms a real opportunity to differentiate themselves.

Join the Bullhorn Customer Success team and a Bullhorn customer as they unpack our Connected Recruiting strategy and share best practices for digitizing your talent strategy from application to acceptance and beyond. Become a brand that candidates want to work with by speeding up the hiring process, engaging efficiently across key touchpoints, and nurturing relationships for the long run. 

In this session, you’ll see:

• Best practices for using Bullhorn’s Connected Recruiting strategy to digitize your talent engagement process
• Specific ways you can uplevel your team using technology to enable them to manage candidate relationships at scale
• A playbook for ensuring your talent engagement strategy is as streamlined as possible

The session is most relevant for:

• Industry: Healthcare, Light Industrial, Professional
• Platform: Bullhorn (native)
• Role: C-Suite leaders, managers, recruiters/end users

There’s no singular way to grow your business. Whether your strategy includes exploring new service models or expanding further into verticals you know well, finding new clients and growing your business with them in the long run is the key to success in today’s market.

Driven by macro-level trends and client requests, many workforce providers are looking to diversify their offerings to the market, expanding their ability to service clients through new products and services. Alternatively, many are looking to engage clients in new and innovative ways while staying within their existing service models.

Join us for an informative panel discussion where staffing leaders will highlight real examples of firms diversifying their businesses, engaging clients in unique ways, and expanding lines of business.

In this session, you’ll see:

• Insights from leaders who have successfully diversified their businesses, including how they navigated change management and technology implementations
• Specific ways to engage clients in new ways to maintain or grow your business
• Guidance on how to decide which new lines of business or engagement strategies to explore and how to get started

The session is most relevant for:

• Industry: Healthcare, Light Industrial, Professional
• Platform: Bullhorn (native), Bullhorn solutions on Salesforce
• Role: C-Suite leaders, managers

The path to transformation is never easy and is never a straight line. Often, the best source of inspiration is other leaders who have forged ahead and navigated challenging projects on the path to growth.

Join us for a discussion on how DeWinter Group has transformed their tech stack – and used their technology to supercharge their business. In this candid discussion, you’ll gain insights into the strategies, challenges, and triumphs behind their transition to Bullhorn One and how they handle the ongoing change management that comes with a growing business, including through acquisitions.

In this session, you’ll see:

• Insider perspectives on the planning, execution, and outcomes of implementing a new technology platform
• Practical strategies for encouraging technology adoption among teams
• Opportunities for using technology to scale business growth through acquisitions

The session is most relevant for:

• Industry: Professional
• Platform: Bullhorn (native), Bullhorn for Salesforce
• Role: C-Suite leaders, managers, back office/operations team members

How does the largest staffing firm in the world approach talent experience? With over 500 locations and 10 brands servicing all staffing verticals, it’s safe to say Allegis sees its fair share of candidates (almost 600K a year, to be exact). So how does a global organization prioritize the talent side of the business while juggling the needs of 10K clients and regulatory compliance – all in the midst of their own digital transformation? Join us as we learn how and why delivering a consumer-grade experience must take precedence in today’s world of work. 

We’ll uncover the strategies and challenges involved in designing and delivering a candidate journey that engages and excites talent while also meeting the needs of the business at large.

In this session, you’ll learn:

• How to balance compliance with UX design
• The importance of business process automation within your ATS
• How to find the right mix of tech, services, and proprietary technology in your solution architecture
• The metrics you need to focus on to transform your talent pipeline

The session is most relevant for:

• Industry: Healthcare, Light Industrial, Professional
• Platform: Bullhorn (native) and Salesforce
• Role: C-Suite leaders, managers

Agility is everything in a fast-moving industry like staffing, and clinging to outdated strategies puts your success at risk. When the market and clients’ needs change, you need to be ready to change with them.

During this fireside chat with Impellam Group, we’ll learn how they have diversified their business and added new service offerings in the face of changing market dynamics – and how technology has supported their efforts. You’ll walk away with inspiration to leverage technology for strategic growth and evolution in your organization.

In this session, you’ll see:

• How to identify opportunities for adding or changing business models
• The role of technology in expanding or evolving a staffing business
• Practical strategies and best practices for expanding client relationships

The session is most relevant for:

• Industry: Healthcare, Light Industrial, Professional
• Platform: Bullhorn (native), Bullhorn solutions for Salesforce
• Role: C-Suite leaders, managers