Agenda

In our survey of 1,400+ recruitment professionals, 59% of agencies said they’re focused on client relationships this year, either winning new clients or strengthening existing relationships. 

What are agencies that are highly successful at winning new business doing differently? They are 3x more likely to use self-service technology tools and 44% more likely to have automated new lead engagement and rank this as their most valuable automation tool.

Join the top performers and ditch the old-school tactics by embracing a smarter, more strategic approach to winning new business.

During this session, we’ll equip you with actionable insights and proven playbooks to combine best practices with a technology platform powered by automation and analytics, so your team can take their business development to the next level and find success, regardless of market conditions.

In this session, you’ll see:

• How to leverage specific technology tools at each stage of the business development process
• A playbook for ensuring your team is finding, engaging with, and nurturing client relationships at scale

The session is most relevant for:

• Platform: Bullhorn
• Role: C-Suite leaders, managers, recruiters, salespeople, account managers
• Segment: Startups and small agencies, mid-sized agencies, enterprise agencies

In an era where customer expectations are at an all-time high, the synergy between human intuition and autonomous technology becomes paramount. This session will delve into how Salesforce’s Agentforce empowers organisations to seamlessly blend the strengths of human agents and autonomous agents to drive unparalleled customer success.

We will explore Agentforce’s capabilities, highlighting how it equips your team to proactively address customer needs, streamline workflows, and enhance productivity. Through a series of real-world examples and actionable insights, participants will gain an understanding of how to leverage Agentforce to create a seamless, scalable, and personalised customer experience.

Join us to discover how Agentforce is not just about technology, but about transforming the way businesses connect with and delight their customers. Let’s unlock the potential of human and machine collaboration to propel your customer experiences to new heights.

Bullhorn research over the past two years has shown that the recruitment agencies that excel regardless of market conditions are those that continue to push their technology strategy forward. With a steady stream of innovative technologies coming to market, building your tech stack and evolving your technology strategy is a constant work in progress.

In this session, we will share guidance on how to evaluate and evolve your technology strategy on the Bullhorn platform as a panel of Marketplace partners share powerful examples of successful technology adoption, improvement, and ROI.

In this session, you’ll learn about:

• Best practices for building and maximising your tech stack
• Real examples of how Bullhorn Marketplace partners solve common problems
• Next steps for learning more about Marketplace solutions at Engage London

The session is most relevant for:

• Products: Bullhorn platform
• Role: C-Suite leaders, managers
• Segment: Start ups and small agencies, mid-sized agencies, enterprise agencies

Change management, including implementing technology and getting your teams to adopt it, can be a complex process that involves multiple stakeholders, a host of end users, and critical business goals. We all know the industry moves fast, and sometimes change management can cause unwanted delays or struggles. Whether it’s a system overhaul, a shift in service offerings, or integrating new technology across diverse teams, navigating change can be a complex challenge.

But what if you could learn from those successfully leading the charge? This panel discussion brings together three recruitment leaders who are tackling diverse change management challenges within their organisations. You’ll walk away with new ideas and strategies for change management that you can put into practice right away.

In this session, you’ll see:

• Steps you can take to navigate change management within your organisation, such as migrating technology systems, modernising tech stacks, and customising technology to meet the needs of multiple sectors.
• Examples of how other Salesforce platform customers have approached implementation and optimisation of their tech stacks
• Tips for getting leadership and organisational buy-in

Securing top talent is on everyone’s mind in the recruitment industry right now. With a consistent talent shortage and more competition than ever, agencies need to get creative to stand out to the modern candidate and meet more client requirements. 

In our survey of over 2,400 contingent workers, 75% indicated they would work with their recruitment agency again. The report further revealed that candidate loyalty jumps to 85% when recruiters proactively reach out with a new opportunity before their current assignment ends. The higher the candidate loyalty, the more roles an agency can fill—driving increased profitability and client satisfaction, all made possible through smart use of technology.

Join in to hear from Bullhorn customer experts as they unpack their approach to talent engagement. Hear best practices for leveraging technology to communicate at scale, identify silver medal candidates, and submit candidates to multiple roles in just a few clicks. Become a brand that candidates and clients want to work with by speeding up the hiring process, engaging efficiently across key touchpoints, and nurturing relationships for the long run. 

In this session, you’ll see:

• Best practices for digitising your talent engagement process
• Specific ways you can uplevel your team using technology to enable them to manage candidate relationships at scale
• A playbook for ensuring your talent engagement strategy is as streamlined as possible

The session is most relevant for:

• Platform: Bullhorn
• Role: C-Suite leaders, managers, recruiters/end users
• Segment: Startups and small agencies, mid-sized agencies, enterprise agencies

There’s no singular way to grow your business. Whether your strategy includes exploring new service models or expanding further into verticals you know well, finding new clients and expanding your business with them is the key to success in today’s market. Old growth strategies may not be as effective as the industry – and what it actually means to grow – are changing.

Driven by macro-level trends and client requests, many workforce providers are looking to diversify their offerings, expanding their ability to service clients through new products and services. Alternatively, many are looking to engage clients in new and innovative ways while staying within their existing service models.

Join us for an informative panel discussion where recruitment leaders will highlight the “why” behind diversification and share real examples of how they diversified their business, engaged clients in unique ways, and expanded lines of business.

In this session, you’ll see:

• Insights from leaders who have successfully diversified their businesses, including how they navigated change management and technology implementations
• Specific ways to leverage a growth mindset to engage clients in new ways
• Guidance on how to decide which new lines of business or engagement strategies to explore and how to get started

The session is most relevant for:

• Platform: Salesforce
• Role: C-Suite leaders, managers

The Bullhorn platform –  the market leading recruitment management system powered by automation and AI –  brings the entire recruitment process together onto one single source of truth to ensure maximum efficiency and visibility across your organisation.

This session will dive deep into what’s new and what’s coming to the Bullhorn platform in 2025 across Sales & Recruiting, Automation & AI, Talent Experience, and Analytics. Join us to get a head start on understanding what the new updates mean to you and how you can ensure strong adoption across your team throughout the rest of the year and beyond.

In this session, you’ll see:

• A deep dive into our strategic areas of investment and releases planned for the Bullhorn platform this year and early next year
• How we’re elevating the Bullhorn platform with the power of AI
• Guidance on making the most of the roadmap items coming this year and early 2025 and how to improve adoption across your team

The session is most relevant for:

• Product: Bullhorn Platform 
• Role: C-Suite leaders, managers, recruiters/end users
• Segment: Startups and small agencies, mid-sized agencies, enterprise agencies

In 2018, Bullhorn began offering our customers access to the Salesforce platform and ecosystem, enabling recruitment firms to choose exactly how they want to build their recruitment tech stack. This year, we’re excited to continue innovating on our Bullhorn solutions for Salesforce to help recruitment firms generate more placements and maximise margins.

Join our product experts to see what we have in store for the Salesforce platform as we head into 2025 and how you can make the most of these updates across your organisation.

In this session, you’ll see:

• The roadmap for our solutions on the Salesforce platform for the rest of 2024 and beyond
• How you can use the upcoming updates across your organisation

The session is most relevant for:

• Platform: Bullhorn solutions for Salesforce
• Role: C-Suite leaders, managers, recruiters/end users
• Segment: mid-sized agencies, enterprise agencies