Headshot Michelle Jones

Michelle Jones

Learning and Development Director, RBW Consulting

Michelle Jones has over 20 years of experience in the recruitment industry. For the past decade, she has led the Training and Development department at RBW Consulting, where she has been pivotal in shaping the company’s training strategy. Responsible for the creation and implementation of training, ensuring its alignment with company objectives while also managing the delivery and effectiveness of these programs.

Her role involves driving business sales through enhancing performance and productivity. By developing tailored training programs and closely monitoring their impact, she works with the entire RBW team to ensure that their recruitment process is efficient and aligned with importance of investing in employee growth to achieve long-term success in the recruitment industry.

Speaker Sessions

The smarter way to win new business: Your business development playbook

In our survey of 1,400+ recruitment professionals, 59% of agencies said they’re focused on client relationships this year, either winning new clients or strengthening existing relationships. 

What are agencies that are highly successful at winning new business doing differently? They are 3x more likely to use self-service technology tools and 44% more likely to have automated new lead engagement and rank this as their most valuable automation tool.

Join the top performers and ditch the old-school tactics by embracing a smarter, more strategic approach to winning new business.

During this session, we’ll equip you with actionable insights and proven playbooks to combine best practices with a technology platform powered by automation and analytics, so your team can take their business development to the next level and find success, regardless of market conditions.

In this session, you’ll see:

  • How to leverage specific technology tools at each stage of the business development process
  • A playbook for ensuring your team is finding, engaging with, and nurturing client relationships at scale

The session is most relevant for:

  • Platform: Bullhorn
  • Role: C-Suite leaders, managers, recruiters, salespeople, account managers
  • Segment: Startups and small agencies, mid-sized agencies, enterprise agencies