Susan Whalen

Sr. Customer Success Consultant, Bullhorn

Susan is a specialty Sr. Customer Success Consultant with 2.5+ years working with Automation at Bullhorn. She leverages over a decade of experience coaching candidates on their resumes, job search, and interviewing skills, a number of years in finance working for Fortune 500 companies, and an academic background in technology to deliver key insights to Bullhorn Automation clients.

She works closely with customers to up level their automation strategy and maximize ROI. When not obsessing over moving the needle for our clients, she enjoys pickleball, line dancing, and exploring new experiences like cold-plunge therapy with family and friends.

Speaker Sessions

2:15 PM - 3:00 PM

Connected Recruiting playbook: How to digitize your talent strategy

Harbor 1 Ballroom

Securing top talent is on everyone’s mind in the staffing industry. With a consistent talent shortage and more competition than ever, staffing firms need to get creative to stand out to the modern candidate. 

In our survey of 1,000 contingent workers, 68% said they would work with their staffing firm again. Positive experiences at each stage of the recruitment lifecycle, from initial search to onboarding, can improve candidate loyalty by as much as 57%, offering firms a real opportunity to differentiate themselves.

Join the Bullhorn Customer Success team and a Bullhorn customer as they unpack our Connected Recruiting strategy and share best practices for digitizing your talent strategy from application to acceptance and beyond. Become a brand that candidates want to work with by speeding up the hiring process, engaging efficiently across key touchpoints, and nurturing relationships for the long run. 

In this session, you’ll see:

  • Best practices for using Bullhorn’s Connected Recruiting strategy to digitize your talent engagement process
  • Specific ways you can uplevel your team using technology to enable them to manage candidate relationships at scale
  • A playbook for ensuring your talent engagement strategy is as streamlined as possible

The session is most relevant for:

  • Industry: Healthcare, Light Industrial, Professional
  • Platform: Bullhorn (native)
  • Role: C-Suite leaders, managers, recruiters/end users