Monica Sidhu

Team Lead Customer Success, Specialty, Bullhorn

Monica Sidhu is our representative from the SourceBreaker customer success speciality here at Bullhorn. Monica started her career directly in the staffing world working in a recruitment agency, before moving into Customer Success. Initially at SourceBreaker and now with Bullhorn since the acquisition! She quickly developed a love for customer success, with some great achievements along the way and has a real drive to help her customers see success in every aspect of their work.

Speaker Sessions

1:15 PM - 2:00 PM

The smarter way to win business: Your business development playbook

Marina Ballroom

In our survey of 1,400+ staffing professionals, 59% of firms said they’re focused on client relationships this year, either winning new clients or strengthening existing relationships. 

What are firms that are highly successful at winning new business doing differently? They are 3x as likely as average to use self-service technology tools and 44% more likely to have automated new lead engagement and rank this as their most valuable automation tool.

Keep up with the top performers. It’s time to ditch the old-school tactics and embrace a smarter, more strategic approach to winning new business. 

During this session, we’ll equip you with actionable insights and proven playbooks to combine best practices with a technology platform powered by automation and analytics, so your team can take their business development to the next level and find success, regardless of market conditions.

In this session, you’ll see:

  • How to leverage specific technology tools at each stage of the business development process
  • A playbook for ensuring your team is finding, engaging with, and nurturing client relationships at scale

The session is most relevant for:

  • Industry: Healthcare, Light Industrial, Professional
  • Platform: Bullhorn (native)
  • Role: C-Suite leaders, managers, recruiters, salespeople, account managers