Ben Carter

Senior Director - Automation & AI, Bullhorn

Prior to joining Bullhorn, Ben had amassed 15 years of experience within the recruitment sector working for three Three-Time Fast Track 100 agencies in roles ranging from operations through to head of Technology, most recently at Spencer Ogden.

Ben joined Bullhorn in 2018 as an Enterprise Solutions Consultant, where he consulted top 500 businesses on how to orchestrate their technology to streamline their recruitment and sales processes to maximize profit, improve margins, and continue to grow their businesses.

Now in the position of Senior Director – Automation & AI, Ben acts as a thought leader and strategist over Bullhorn’s Automation & AI solutions, working with both our customers and prospects around the world.

Speaker Sessions

3:45 PM - 4:30 PM

Beyond the hype: How to build an AI strategy that adds value in 2024

Harbor 2&3 Ballroom

Artificial intelligence has taken the world by storm in recent months, catapulted by the release of generative AI platforms like ChatGPT. But it’s no longer just a buzzword or fad; it’s here to stay, and staffing firms need to prepare their teams, business, and tech stack to get the most out of AI.

But what does preparing for AI actually mean, and where should you start? How should you leverage things like automation and reporting to prepare your entire organization for AI? How can your team move beyond the hype and start to see AI as something that can really make a difference? 

We’ll break it all down in this informative and actionable breakout session, highlighting the steps you can take right now to set your business up for long-term AI success. 

In this session, you’ll see:

  • Steps you can take to prepare your internal systems for AI, starting with data hygiene
  • Examples of how other staffing firms handled change management on the path to AI
  • Best practices for setting policies for AI governance, risk management, and adoption
  • Use cases for applying AI technology directly into your staffing workflows

The session is most relevant for:

  • Industry: Healthcare, Light Industrial, Professional
  • Platform: Bullhorn (native), Bullhorn for Salesforce
  • Role: C-Suite leaders, managers