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Highlights from Engage Boston

At Engage Boston 2023, we gathered together to learn from staffing leaders, explore technology innovations and best practices, have thoughtful discussions with industry experts, and more.

Whether you joined us in person or are looking to explore the topics that we covered, you’re in luck. During Art’s keynote session, he spoke about automation and AI, how technology will shape the future of staffing, and how firms can make it happen in 2023!

Read the recap

Engage opening keynote

During the keynote session with Art Papas, CEO & Co-Founder of Bullhorn, he spoke about the changing talent landscape, automation and AI, and the ways that technology will shape the future of staffing.

Watch the session recording below to learn more.

 

Interested in key takeaways?

View all Engage Boston session content and download key takeaway PDFs below.

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Tech & industry super sessions

The latest news on Bullhorn’s solutions from product experts, insights on industry trends and challenges, and best practices to drive your business forward.

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The future of healthcare staffing: Trends, tech, and opportunity

The healthcare industry is facing significant challenges in terms of workforce shortages, increasing demand for services, and changing patient needs. In this super session, we will explore the latest trends and opportunities in the healthcare staffing market and how firms are leveraging technology to charge ahead. Dive into Bullhorn’s own data on the state of the healthcare staffing market, get an overview of our healthcare solution, and learn strategies for attracting, retaining, and redeploying top talent in a highly competitive market.

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Light industrial staffing in a talent-short market: Tech and best practices

The light industrial staffing industry is facing challenges in attracting and retaining top talent, with a talent shortage affecting almost all industries. At the same time, technology is rapidly transforming the way light industrial staffing companies operate and connect with both customers and talent. In this super session, we will explore the latest trends and opportunities in the industry. Hear insights on the state of light industrial staffing, learn best practices for attracting and retaining talent, and see Bullhorn’s end-to-end commercial solutions.

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Masterclass: Growing your business with Bullhorn and Salesforce

Whether you are new to Salesforce, considering it as your platform of choice or a die-hard Salesforce proponent, there is always additional opportunity to optimize and maximize your Salesforce stack for growth and efficiency. The Bullhorn and Salesforce teams discuss using the combined strengths of Bullhorn and Salesforce to create a tech stack that will really deliver for your business.

You’ll learn how to build a framework to tie your tech investments to the needs of your business, hear examples of customers who have done just that, and learn about partners who can help you on your journey.

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Masterclass: Building the ultimate staffing tech stack

No matter where you are in your digital transformation, there is opportunity to accelerate your growth through the optimization of your tech stack. In fact, the opportunities are endless, so honing in on your goals and priorities is essential.

Join Lauren Jones, founder and CEO of Leap Consulting Solutions, in this interactive session on using Bullhorn as a platform to create a tech stack tailored to the needs of your growing business. You’ll learn how to build a framework to tie your technology investments to the needs of your firm and hear a variety of Marketplace partners deliver two-minute speed pitches on their solutions.

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Tech talk: Unlocking your growth potential with analytics

Optimizing operational and team performance is essential to staying competitive in today’s staffing market. Successful staffing firms are balancing streamlining their workflows, maximizing productivity, and delivering high-quality services exceeding the expectations of their clients and candidates. Analytics is the critical piece that helps staffing firms navigate these challenges by empowering confident, data-driven decision-making, enabling profitable long-term client relationships, and simultaneously maximizing the impact of recruiting, sales, and back office teams while reducing their effort. In this breakout session, hear from leaders at staffing firms leveraging analytics to optimize decision-making, maximize return on effort, and improve client value. Learn how to turn key business metrics into actionable insights, and join roundtable discussions to share experiences and best practices. Additionally, see the latest and greatest product innovations designed to support you in these efforts.

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Tech talk: Automation and the talent experience

In today’s fast-paced staffing industry, delivering an incredible talent experience means connecting with talent quickly and easily. And yet, fewer than one in five staffing professionals use automation, according to our recent survey of the industry. Leveraging automation in conjunction with an accessible self-service portal allows you to optimize every touchpoint in the talent lifecycle – making the most of the valuable asset that is your existing talent community. But how do you know which automations to use, and how do you determine if they’re adding the expected value to your business? In this breakout session, we’ll explore the latest product updates and roadmap for onboarding, automation, and mobile self-service, with plenty of use cases and best practices to share. We’ll also provide a platform for roundtable discussions, where attendees can share insights related to how you leverage talent experience technology.

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Tech talk: Pay and bill strategies for success

As staffing firms advance in their digital transformation journeys, many are looking for a pay and bill solution to help run every aspect of their middle and back office. In this session, product experts will share the pay and bill product roadmap and best practices that not only optimize your staffing operations and improve margins, but ultimately help your business scale to new levels. Roundtable discussions will allow attendees to share your experiences with the Pay & Bill capabilities in Bullhorn One with one another and provide feedback to product experts.

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Register for Engage Boston 2024

May 14-15, 2024 | The Westin Boston Seaport District, Boston, MA

 

Register Now

Engage_BOS23_Track Icons_Empower Your Team

Empower your team

Learn strategies to help your team increase efficiency and see a return on your technology investments.

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Build a tech stack that can grow with your business

Technology is crucial in driving operational efficiency and productivity in today’s fast-paced staffing industry, but many firms are still in the early stages of digital transformation. Now is the time to think about how to use your full tech stack as your competitive advantage and set yourself apart. Learn how a panel of staffing firms have tailored their tech stacks to their specific requirements and how they went about managing the transition to the new tools. We will talk about everything from selecting new tech to implementing to measuring ROI. Don’t miss out on learning about all the ways technology can make your recruiters more productive.

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Run a better business with an efficient back-office team

Delivering a positive candidate and client experience is crucial to success in the staffing industry. But when it comes to paying workers and billing clients, cumbersome time collection processes, manual data entry, and client-specific requirements can often cause headaches for everyone involved. In fact, in Bullhorn’s survey of 2,000+ temp workers, those with poor experiences with staffing firms were 87% more likely to report that they weren’t paid on time. It’s not just recruiting and sales teams responsible for delivering a great candidate and client experience — the back office also has an important role to play. From collecting timesheets to sending invoices, hear how staffing operations and finance leaders have streamlined their back-office processes to the benefit of their bottom line.

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Use data to navigate uncertainty: Improving performance with desk-level insights

If there’s anything the last few years have taught us, it’s that no obstacle is too great to stand between a team of highly competitive recruiters and salespeople and their goals. In the midst of economic uncertainty, how can leaders track their teams’ successes with clients and candidates and adjust their strategies in real time? It starts with setting goals and monitoring your progress at every step in the talent lifecycle. How many interviews are your candidates having before placement? What’s the ideal number of candidates to share with a hiring manager to maximize your chances of making a placement? Are you making the most of your relationships with existing clients? In this session, we looked at the desk-level metrics you should be tracking to motivate your teams and crush your goals, all while maximizing efficiency.

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Make it happen: Successfully navigating the digital transformation journey

In this fireside chat, we talked with a staffing leader who is continuing to evolve their digital transformation strategy, navigating everything from strategic roadmap alignment to execution and change management. You’ll walk away ready to put a plan into place, with tips on key decision-making considerations, how to manage the transition internally, and how to empower your team with the right tools to reach your business goals.

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Additional resources

BCAM6239

8 uses for recruitment automation we learned at Engage Boston

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Successfully navigating the digital transformation journey

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The future of healthcare staffing and how leaders are making it happen now

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Recruiting Automation Workbook

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Connected Recruiting success stories

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Building a Collaborative, Connected Team to Support Your Connected Recruiting Strategy

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Engage_BOS23_Track Icons_Empower Your Talent

Empower your talent

Discover best practices to provide an exceptional talent experience and address challenges from sourcing to redeployment.

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Become an insights-driven organization using Connected Recruiting

As our industry continues to transform and employee expectations become more consumer-grade, positive talent experience will be critical to staffing success and a key way to differentiate. In this session, we’ll identify the building blocks of flywheel design using Connected Recruiting and learn how actionable insights gleaned from performance data can lead to positive business outcomes. Most importantly, we spoke to a customer who implemented this framework in their organization and saw considerable results in under a year.

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Think like a marketer: New ways to attract talent

The competition for top talent has never been fiercer. Staffing firms face rising talent expectations and an ever-increasing need to meet client demands, but finding new candidates doesn’t come without challenges. In Bullhorn’s most recent GRID Industry Trends Report, respondents report sourcing as the most challenging part of the recruitment lifecycle. From chatbots to enhanced employer branding strategies to optimizing your presence on job boards, using recruitment marketing strategies may be just the thing to take your talent acquisition strategy to the next level. In this session, our panel of industry experts will explore how you can think like a marketer (even if you’re not one) to attract the best talent, get more from job boards, and stand out against your competitors.

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Lower the cost of talent acquisition and unlock the potential in your database

Did you know that you’re sitting on a goldmine? Your teams and tech stack are indeed crucial to your business. But the real treasure is found in your candidate database. You dedicate immense resources to ensure your database has as many qualified candidates as possible. But challenges like data hygiene and user adoption can leave it all under-utilized. Our GRID 2023 Industry Trends Report confirms this: those regularly using their database for redeploying talent saw year-over-year revenue gains of at least 10%. In this session, our staffing experts will share how to unlock new value from your database, focusing on nurturing, redeployment, and ensuring your team works with the best data possible.

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Make it happen: Winning the race for talent

You’ve heard it before: speed and quality are everything in staffing. The quicker you find the best possible candidate for the right role, the better your chance of landing that placement. But when speed is everything, how do you ensure you’re still providing a superior talent experience? And how can automation and self-service technologies help accelerate your candidate acquisition process? In this session, hear from a candidate acquisition all-star on how they’re making it happen, from attracting the best new talent to making the most of their database to using redeployment as a key differentiator. You’ll leave with new ideas for creating a unified candidate experience that sets you apart.

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Additional resources

ACAM5597

Improving business performance with Connected Recruiting

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ACAM6354

Think like a marketer: New ways to attract talent and win business

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Guide to Connected Recruiting

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What do talent expect from recruitment agencies?

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How to Reach Out to Talent (On Their Own Terms)

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Engage_BOS23_Track Icons_Empower Your Clients

Empower your clients

Identify opportunities to grow your business by winning new clients and strengthening relationships with existing clients.

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The secret to winning new business: Sales strategies from the fastest-growing firms

After a 2022 dominated by a talent-first approach, the Bullhorn GRID 2023 Industry Trends Survey revealed that staffing firms are prioritizing winning new business this year, and the winning teams are using a variety of tactics to make it happen. From doubling down on metrics to up-leveling their teams with the best technology, the most successful sales teams are those navigating pricing pressure, shrinking margins, and increased competition. How are they doing it? We heard from a panel of leaders from the fastest-growing firms on how they use technology to beat the competition and improve client relationships.

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Strengthen your client relationships: The power of automation in relationship building

Automation is here to stay, and it’s more important than ever for staffing firms in 2023. Firms that leverage technology throughout their businesses are more likely to see revenue gains, as evidenced by our latest Industry Trends Survey findings. When building client relationships, automation is a key player in enabling your team to stand out among the competition by providing a more seamless experience for your clients to evaluate and interview candidates. And with innovative technologies like advanced analytics monitoring and ChatGPT, automation is becoming even more engrained in the hiring process. Hear from technology experts and staffing leaders already seeing a transformational change from using automation to build stronger client relationships, and leave ready to make it happen for your team.

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Supercharge your growth amidst economic uncertainty

Navigating uncertainty is nothing new for staffing firms. From recessions to pandemics, the industry has faced its fair share of challenges, particularly when it comes to economic factors. In our GRID 2023 Industry Trends Survey, one-third of staffing pros cite economic uncertainty as their top challenge this year. If the last few years have taught us anything, it’s that the most successful staffing firms are the ones who explore new opportunities and new business models in the face of uncertainty. In this session, hear from a panel of leaders who have grown their businesses by focusing on expanding their footprint and adding new recruitment models, from direct sourcing to MSP to RPO. You’ll walk away with fresh ideas on navigating economic uncertainty and supercharge your team for growth in 2023.

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Make it happen: Taking a firm from startup to success

Growth doesn’t happen overnight. The most successful staffing firms navigated obstacles, challenges, and uncertainties on their path to growing their business. Scaling a business requires making decisions for an almost endless list of questions: What technology should we invest in? Which verticals should we explore? How can we increase efficiency? Most likely, these questions look familiar and may be top-of-mind considerations as you navigate 2023. Join us to hear from a leader who made it happen by significantly growing their business in the face of uncertainty. They’ll discuss key decisions they made along the way, operational changes they implemented, and lessons learned throughout. You’ll walk away with new insights on growing your business and the inspiration to make it happen for your team.

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Additional resources

ACAM5641

Winning new business in 2023: Lessons learned from staffing leaders

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BCAM7632

Expanding your business during uncertainty: Insights from industry leaders

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5 ways to win more clients with automation

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How to drive more traffic to your clients’ postings – without overspending

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5 Ways Staffing Firms Can Improve Their Client Experience

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How Connected Recruiting automations supported NTIATIVE’s rapid growth

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